Welcome to Old Madras Tea, We are committed to delivering your orders quickly, safely, and efficiently. Here’s everything you need to know about our shipping and delivery process.
Shipping Policy
We currently ship to all over India. All orders are processed and dispatched within [1–3 business days] from the date of purchase (excluding weekends and holidays).
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can monitor your package every step of the way.
Shipping Methods & Delivery Times
Shipping Method | Estimated Delivery Time | Cost |
Standard Shipping | [2–5 business days] | [Free For Orders Above 500 / Flat Fee ₹40 For Orders Below 500] |
Note: Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or customs processing.
Order Tracking
You can track your order using the tracking link sent to your email. If you encounter any issues or haven’t received your tracking details within [2 business days], please reach out to our support team at [oldmadrastea@gmail.com].
Shipping Restrictions
- We do not ship to P.O. Boxes or military addresses.
- Certain products may have restrictions based on regional laws or shipping regulations.
Delivery Issues or Damaged Items
If your package arrives damaged or is lost in transit, please contact us immediately. We’ll work quickly to resolve the issue through a replacement or refund.
Questions?
If you have any questions about shipping or need help with your order, our customer support team is here for you.
Email: [oldmadrastea@gmail.com]
Phone: [+91-9884389156]
Support Hours: [Mon–Sat, 9.30 AM to 6.30 PM IST]